Hi Everyone,
EDIT 2021-12-12: The recall has now been posted onto Costco’s Website:
https://customerservice.costco.ca/app/answers/detail/a_id/10330
I’ve received quite a few messages about the recall for Irish Rover Dog Advent Calendars throughout the day. I people are really eager for me to post about this recall and get the word out, but since I did not get a call myself, I wanted to perform my due diligence before I post. The ways I can confirm product recalls are either to receive the information first-hand, to find recall information on the CFIA or Costco website, or find information through Costco’s Social Media Channels.
Costco has been using the term “Product Advisory” which is why this information has not been posted on the Costco Recall and Product Notices page.
It looks like this afternoon, they confirmed the recall on Facebook through the following post: https://www.facebook.com/CostcoCanada/posts/4605597489518680
If you purchased this product, please stop using this product immediately and return the unused portion for a full refund at Costco.
Official Press Release just issued from Irish Rover regarding the dog advent calendar recall:
Naas Industrial Estate, Naas, Co Kildare, Ireland
E: Info@irishdogfoods.com
W: http://www.irishdogfoods.com
*OFFICIAL PRESS RELEASE*
December 14, 2021
Following concerns expressed by a small number of customers, Costco took immediate steps to withdraw the Irish
Rover 2021 Advent Calendar for Dogs, item 2462182 from sale. Costco has contacted customers who had purchased it
and will provide a full refund on return.
Irish Dog Foods has commenced an immediate investigation into the quality issues raised and have opened a helpline
for customers who may have further queries. If you, or someone you know has purchased the Irish Rover 2021 Advent
Calendar for Dogs, item 2462182, at a Costco warehouse or on Costco.ca between October 1, 2021 and December 8,
2021, out of an abundance of caution, please stop feeding the treats to your pet immediately.
At Irish Dog Foods we follow very strict food safety & quality measures in the manufacturing of our products. We are a
leading manufacturer in own-label and branded pet foods and treats. Located on the food island of Ireland we supply
to over 30 countries around the world. From farm to feeding bowl we supply Quality Assured products.
At Irish Dog Foods we test 5 individual samples per batch, selected at random. In total there were 285 individual tests
for Enterobacteriaceae and Salmonella carried out for the component treats of the advent calendar and all showed NO
DETECTION. Irish Dog Foods is confident that the treats involved were microbiologically sound leaving their facility and
were all within their required strict specifications.
Although, a small number of the advent calendars were reported to have bugs present, it is not a widespread event. As
per above, our rigorous microbiological testing was conducted successfully for each and every individual batch of the
treats contained in the calendar. There is no reason to believe there is any food safety issue. However, as such the
calendar falls short of Costco’s and Irish Dog Foods high quality standards and therefore we recommend that you
return the calendar for refund.
There is no reason to believe this would cause any type of illness on consumption.
This item was sold exclusively to Costco in Canada and is not being sold in any other retail outlets.
Costco has very strict quality control practices and requires all vendors to adhere to all such requirements. Vendors
must provide proof of a third party audit certification for any facility that is used. These inspections were completed
and passed all necessary requirements.
This is a voluntary recall, and is not being recalled for safety issues, but “quality” issues.
If your dog is unwell, it is likely that the treats don’t agree with your dog, or perhaps have ingredients that are new to
your dog. Whilst all the ingredients are approved by AAFCO, every dog is different and may be intolerant of some
ingredients.
Again, you may return the Calendar to a Costco warehouse for a full refund on your next visit. For more information,
please contact Irish Dog Foods by telephone at 888-671-8851 (Monday to Friday 8am to 5pm) or
info@irishdogfoods.com
We apologize for any inconvenience this may cause and ask you to please pass this information along to anyone to
whom the product may have been given.
Irish Dog Foods
Hope everyone’s furbabies are safe