RECALL NOTICE: Bestar Wall Beds recalled due to Tip-Over and Entrapment Hazards

Hi Everyone,

I just wanted to give you a quick update on a new product recall. If you have a Bestar Wall bed in your house, please follow up with the manufacturer to make sure the product was installed properly.

There have been 53,000 of these bed sold in Canada and there have been reports of 15 instances of beds dislodging. If reinstallation is required, then Bestar is offering reimbursements between $216 and $527, depending on costs.

To find out more about getting reimbursed for professional installation, please read the following letter to Bestar Wall Bed owners.

https://www.bestar.ca/wp-content/uploads/2022/04/Bestar-Wall-Bed-Letter-Owners-EN.pdf

You can find out more about the recall information at Costco.ca or a the Health Canada Site

We actually have one of these beds in our house that we recently moved into, so I’m going to have to call on Monday morning to see what we can do about it.

Issue

Failure to use a professional installer can lead to improper assembly and/or attachment to the wall structure and therefore may result in a sudden collapse of the wall bed. The beds can become detached from the wall and fall, posing a tip-over and entrapment hazard that can results in serious injury or death.

As of March 28, 2022, the company has received 15 reports of occurrences where the units have dislodged from the wall in Canada, and 8 reports of injuries. In the United States, the company has received 61 reports of occurrences where the units have dislodged from the wall with 60 reports of injuries and 1 death.

What you should do

Consumers should immediately stop using the recalled wall beds and contact Bestar to determine whether they require a repair via reinstallation. Consumers who are uncertain whether their wall bed needs to be reinstalled are entitled to a free inspection. If the bed requires reinstallation, consumers are advised to use a professional installer. Bestar will reimburse consumers for the reinstallation cost and expects that cost to range from CAD $216 – $263 for Above Top Shelf wall beds or CAD $430 – $527 for Below Top Shelf wall beds. Consumers who are unable to find a quote within that range should contact Bestar to receive assistance in finding an installer. Consumers who are nonetheless unable to find someone within that range will be reimbursed for reasonable costs outside of it, provided they can provide documentation.

For more information, consumers can contact Bestar toll-free at 888-912-8458 Monday through Friday from 8 a.m. to 5 p.m. ET, email at Bestar8577@stericycle.com or online at https://www.bestar.ca/wall-bed-recall/ or at www.bestar.ca and click “WALL BED SAFETY RECALL” at top of page for more information.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Bestar

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Number Sold

The company reported that approximately 53,000 units of the affected wall beds were sold in Canada and approximately 129,000 were sold in the United States.

Time Period Sold

The affected products were sold from June, 2014 to March, 2022.

Place of Origin

Manufactured in Canada